
Privacy Policy
OFFICIAL DATA PROTECTION PROTOCOLS
(Approved by Mr. Neta, Chief Feline Officer)
Effective Date: January 1, 2026
At Petylia, we understand that trust is the currency of the realm. Just as a cat buries their “business” to keep it private, we are committed to protecting your personal information. We do not sell, trade, or share your data with unauthorized parties. Your secrets are safe in our vault.
Below is the official legal breakdown of how we collect, use, and protect the information you provide while shopping for the Boss.
1. What Information We Collect
When you visit our site or place an order, we collect the following types of information:
Personal Identity: Name, shipping address, billing address, email address, and phone number (required to deliver your goods).
Payment Details: Credit card numbers or mobile banking details (bkash/Nagad). Note: We do not store your full payment information on our servers; it is processed securely by our payment gateway partners.
Technical Data: IP address, browser type, and device information to help us improve your shopping experience.
2. How We Use Your Information
We use your data strictly for the following “Official Duties”:
Order Fulfillment: To process and deliver your purchases.
Communication: To send order updates, invoices, and shipping confirmations.
Customer Support: To assist you if you have questions or issues.
Marketing: To send you offers or updates about new “Boss-Approved” gear (only if you have opted in).
3. Cookies & Tracking
We use cookies (small text files) to:
Keep items in your shopping cart while you browse.
Remember your login details for your next visit.
Analyze site traffic to understand which products are most popular.
You can choose to disable cookies in your browser settings, but some features of the store (like the cart) may not function correctly.
4. Sharing with Third Parties
We respect your privacy and never sell your data. We only share necessary information with trusted partners who help us operate:
Payment Processors: To securely handle your transactions.
Delivery Partners: (e.g., Pathao, RedX, Steadfast) to get the package to your door.
Analytics Tools: (e.g., Google Analytics, Meta Pixel) to help us understand store performance.
5. Data Security
We implement industry-standard security measures (SSL encryption) to protect your personal information during transmission. Access to your data is restricted to authorized personnel only.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections to any wrong information.
Request deletion of your data (subject to legal record-keeping requirements).
To exercise these rights, please contact our support team.
7. Contact Us
If you have any questions regarding this privacy policy, you may contact us using the information below:
Email: support@petylia.com
Phone: +8801816777706
Address: Uttara, Dhaka, Bangladesh